Terms of Service

Service: PrePrompt Studio (preprompt.studio and the PrePrompt Studio iPad app)
Operator: Cloud Creator LLC, a Wyoming limited liability company
Version: 1.0

1. Who This Agreement Is With

These Terms of Service ("Terms") are between you and Cloud Creator LLC, a Wyoming limited liability company that operates PrePrompt Studio.

PrePrompt Studio is an AI-powered creative pipeline tool for filmmakers, directors, animators, and creative professionals, available as a web application at preprompt.studio and as a native iPad app distributed through the Apple App Store. It lets you analyze scripts, generate visual storyboards, video, voice, and other assets, edit them on a timeline, and organize production projects through an AI-assisted workflow.

By creating an account or using the Service in any way — including tapping "Next" or "Continue" on a screen that references these Terms — you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you don't agree, don't use the Service.

2. Your Account

2.1 Who Can Use PrePrompt

You must be at least 18 years old to use PrePrompt Studio. By agreeing to these Terms, you confirm that:

• You are at least 18 years of age
• You have the legal authority to enter into this agreement
• You will comply with these Terms and all applicable laws

The Service is not intended for users under 18. If we learn a user is under 18, we will terminate their account.

2.2 Creating Your Account

You can register through our supported sign-in providers — currently Google, Apple, and email/password — via Firebase Authentication.

You are responsible for:

• Keeping your login credentials secure
• All activity that happens under your account
• Notifying us immediately of any unauthorized access at support@preprompt.studio

We may refuse registration or cancel accounts at our discretion.

3. Subscriptions, Credits, and Billing

3.1 Plans

PrePrompt offers a Free tier and paid subscription tiers (currently Basic, Pro, Studio, and Studio+). Each paid tier includes a monthly credit allocation; one-time credit packs are also available to active subscribers.

Current prices and credit allocations are always available at preprompt.studio/pricing and, for purchases made through the Apple App Store, on the in-app purchase screen. Prices and credit allocations may differ between the web and the App Store, and feature availability by tier may change over time.

3.2 Credits

Credits are what you spend to generate AI content (images, video, audio, and the AI processing that produces them). One credit corresponds to one cent (US $0.01) of underlying generation cost, rounded up to the nearest cent per generation.

Important credit rules:

• Credits expire 12 months from the time they are granted or purchased while your subscription is active. If your subscription is canceled or lapses, any unused credits expire 6 months after the cancellation date, if that is sooner.
• Monthly subscription credits are granted on your billing renewal date each cycle.
• Purchased credit packs follow the same 12-month / 6-month expiration rules.
• New accounts may receive a one-time promotional credit grant (currently 250 credits). Promotional credits expire 6 months from the date they are granted.
• Credits are consumed oldest-first.
• Credits have no cash value and are non-transferable.
• Credits are non-refundable once issued, except where a refund is granted by the payment platform (Apple App Store or Stripe) under its own policies — in that case the corresponding credits are removed from your account.
• The Free tier does not include a monthly credit allocation beyond the one-time promotional grant.

Estimates and failed generations: Credit amounts shown in the app before you start an action (for example, "≈ 90 credits") are good-faith estimates; the final charge depends on the AI models and providers your work is routed to and the actual work performed. You are charged only for generation work that completes — credits held for a generation that fails, times out, or is declined by a provider's safety system are automatically returned to your balance.

We reserve the right to modify which features consume credits, and the credit cost of any feature, with reasonable notice.

3.3 Billing and Auto-Renewal

Web purchases are processed by Stripe, Inc.; by subscribing on the web you also agree to Stripe's Terms of Service. Purchases made in the iPad app are processed by Apple as in-app purchases and are governed by your Apple account terms.

YOUR SUBSCRIPTION AUTOMATICALLY RENEWS. Your paid subscription renews at the end of each monthly billing period until you cancel. Web subscriptions can be canceled any time from Account Settings — no phone call or email required. Subscriptions purchased through Apple are canceled in your Apple ID subscription settings (Settings → Apple ID → Subscriptions). Cancellation takes effect at the end of your current billing period, and you keep access through that date.

By providing a payment method, you authorize us to charge it for:

• Your subscription fee at the start of each billing period
• Any applicable taxes
• Any other charges you incur

We don't provide pro-rated refunds for unused time in a billing period.

3.4 Price Changes

We'll give you at least 30 days' advance notice of any price increase via email. A price increase on your existing subscription requires your active acceptance — continuing to use the Service after notice doesn't count.

3.5 Taxes

You're responsible for any applicable taxes on your use of the Service.

3.6 Refunds

All fees are non-refundable except as required by law. Purchases made through the Apple App Store are subject to Apple's refund policies and must be requested through Apple; purchases made on the web are processed by Stripe and subject to our Refund and Cancellation Policy. When a platform grants a refund, the credits from that purchase are removed from your account (and your balance may go negative if they were already spent). If you believe you've been charged in error, contact us within 30 days at support@preprompt.studio.

4. Bring Your Own Key (BYOK)

BYOK lets you use your own third-party API keys (e.g., xAI, Anthropic) instead of our platform credits. BYOK is a feature of the Studio+ tier; generation routed through your own keys is billed by the provider directly and does not consume PrePrompt credits.

If you use BYOK:

• You are solely responsible for all API usage and costs charged by the third-party provider
• PrePrompt is not responsible for any charges, errors, rate limits, or service changes from third-party APIs accessed via your keys
• You are responsible for complying with the terms of service of each API provider whose key you use
• Your API keys are stored encrypted in our database and used only to make calls on your behalf — we don't expose them in your browser or use them for anything other than the Service

See the full BYOK Addendum for complete terms, incorporated into these Terms by reference.

5. What You Can and Can't Do

Use PrePrompt for creative, professional, and personal projects. You agree not to use the Service to:

Prohibited content:

• Generate non-consensual intimate imagery (NCII) of any person
• Create deepfakes or synthetic media depicting real people in a false or misleading way, for the purpose of deception, harassment, or harm
• Produce content that sexualizes minors in any way
• Generate content that constitutes defamation, harassment, or threats against real people
• Create content that violates applicable laws or regulations

Prohibited conduct:

• Infringe or circumvent any third party's intellectual property rights
• Attempt to reverse-engineer, scrape, or extract our underlying models or infrastructure
• Use the Service to build a competing product using our proprietary systems
• Share your account credentials with others
• Use automated tools to access the Service in ways that violate these Terms

Violating these rules may result in immediate account termination. For the complete list, see our Acceptable Use Policy, incorporated into these Terms by reference.

6. Your Content and AI-Generated Outputs

6.1 Your Input Content

"Input Content" is anything you bring to the Service — scripts, text, images, audio, or other materials you upload.

• You keep all rights you already hold in your Input Content
• By uploading Input Content, you give us a limited, non-exclusive license to store, process, and use it solely to provide the Service to you
• Cloud Creator does not use your Input Content to train AI models. Generating your outputs requires sending your content to the third-party AI providers listed in Section 8. Those providers' data-use practices vary — we use no-training and zero-retention settings where a provider offers them, but we don't control third-party practices. See our Privacy Policy for a current, per-provider summary.

6.2 AI-Generated Outputs

"Output Content" is the AI-generated images, storyboard frames, and other media the Service produces in response to your prompts.

We assign to you all rights we hold in Output Content.

Copyright limitation — please read this: Under current US copyright law, as interpreted by the US Copyright Office (Copyright and Artificial Intelligence Part 2, January 2025), works generated solely by AI without sufficient human creative input are generally not eligible for copyright protection. This means your AI-generated outputs may not be protectable by copyright in the United States. Where you make significant human creative choices — selecting, arranging, or substantially modifying AI outputs — those human-authored elements may still qualify for protection. You are responsible for evaluating the copyright status of any output before relying on it commercially.

Outputs may not be unique: Because of how generative AI works, other users of this platform or of the same underlying AI models may generate identical or very similar images. We make no warranty of uniqueness for any output.

Third-party model terms: Your outputs are produced using third-party AI services (see Section 8). The specific models and providers we route work to may change over time without notice. Your right to use outputs is also subject to the applicable provider's terms of service. You're responsible for reviewing their commercial use policies.

6.3 Responsibility for Content

You are solely responsible for your Input Content and all Output Content you generate. We are not responsible for the accuracy, quality, safety, or legality of any content you create.

6.4 Starter and Demo Content

New accounts may receive a pre-built demo project so you can explore the Service. Demo content is provided by us under the same license terms as Output Content you generate yourself, for use within and exported from the Service. The demo project is a one-time copy: if you delete it, it is not restored.

7. Our Intellectual Property

The Service — including its interface, code, workflow system, node architecture, design, and branding — belongs to Cloud Creator LLC. Nothing in these Terms gives you ownership of any part of the Service.

"PrePrompt Studio" and associated logos are trademarks of Cloud Creator LLC. You may not copy, modify, distribute, or reverse-engineer any part of the Service.

8. Third-Party Services

PrePrompt integrates with third-party services to function. These currently include, without limitation:

Service	What They Do
Firebase (Google LLC)	Account authentication and database
Cloudflare, Inc.	Hosting, content delivery, API proxy, file storage
Stripe, Inc.	Payment processing (web)
Apple Inc.	App distribution and in-app purchases (iPad app)
Anthropic, PBC	AI text analysis (Eden assistant)
EvoLink	AI generation gateway routing image, video, and audio work to model providers (including xAI, Kuaishou/Kling, ByteDance/Seedance, and Google)
ElevenLabs, Inc.	AI voice generation and audio tools
Google LLC	AI audio and speech models
Blockade Labs, Inc.	360° panorama generation
World Labs, Inc.	3D environment generation

By using the Service, you acknowledge that these providers are involved in delivering features. The mix of AI model providers changes frequently as models are released and retired; we may add, remove, or substitute providers at any time without notice. We're not responsible for outages, policy changes, or actions by third-party providers. Each has its own terms of service and privacy policy.

8.1 Apple App Store Terms (iPad App)

If you use the PrePrompt Studio iPad app, the following additional terms apply, as required by Apple:

• These Terms are an agreement between you and Cloud Creator LLC only — not with Apple Inc. Apple is not responsible for the app or its content.
• Your license to the app is limited to use on Apple-branded devices you own or control, subject to the App Store Terms of Service (including the Usage Rules).
• Apple has no obligation to provide maintenance or support for the app.
• In the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar law.
• In the event of a third-party claim that the app or your use of it infringes intellectual property rights, Cloud Creator LLC, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iPad app, and may enforce these Terms against you as such.

9. DMCA and Copyright Complaints

We respect intellectual property rights and expect you to do the same.

9.1 Reporting Infringement

If you believe content on PrePrompt infringes your copyright, send a written notice to our designated DMCA agent (registered with the U.S. Copyright Office):

DMCA Agent: Wesley Kandel, Cloud Creator LLC
Email: dmca@preprompt.studio
Mailing Address: Cloud Creator LLC, c/o Northwest Registered Agent, 30 N Gould St, Ste N, Sheridan, WY 82801

Your notice must include:

• Identification of the copyrighted work you believe was infringed
• Identification of the infringing material and where it's located on our Service
• Your contact information (name, address, phone, email)
• A statement that you have a good-faith belief the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and that you are the rights owner (or authorized to act on their behalf)
• Your physical or electronic signature

9.2 Counter-Notice

If you believe material was removed in error, you may submit a counter-notice to the same address. Counter-notices must comply with 17 U.S.C. § 512(g).

9.3 Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances, consistent with 17 U.S.C. § 512(i).

10. Service Availability

PrePrompt Studio is a small, independent platform. We provide the Service "as available" — we don't offer any uptime guarantee or service level agreement (SLA).

We may:

• Perform maintenance that temporarily takes the Service offline
• Suspend or discontinue any feature at any time
• Change or limit features with reasonable notice for material changes

AI generation services are provided by third parties outside our control (see Section 8). Outages or degradation at those providers may affect Service features, and specific AI models may be retired or replaced by their providers at any time. We display status indicators in the app but can't guarantee third-party uptime.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND — EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We don't warrant that:

• The Service will meet your requirements
• The Service will be uninterrupted, timely, secure, or error-free
• Any AI-generated output will be accurate, complete, or suitable for any purpose
• Any output will be free from copyright claims by third parties
• Any errors or defects will be corrected

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) We are not liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, lost data, or loss of business — even if we've been advised of the possibility of such damages.

(b) Our total liability to you for any claim arising from these Terms or your use of the Service is capped at the greater of: (i) the total amount you paid us in the 12 months before the claim arose, or (ii) $50 USD.

Some jurisdictions don't allow these limitations, so they may not fully apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Cloud Creator LLC, its operators, employees, and agents from any claims, losses, damages, costs, and legal fees arising from:

• Your use of the Service
• Your Input Content or Output Content
• Your violation of these Terms or any applicable law
• Your violation of any third party's rights, including intellectual property rights
• Any claim that your use of the Service harmed a third party

14. Account Termination

14.1 You Can Leave Anytime

You can delete your account at any time from Account Settings or by emailing support@preprompt.studio. When you do, your access to the Service ends immediately. We'll delete your data according to our Privacy Policy.

14.2 We Can Terminate Your Account

We may suspend or terminate your account — with or without notice — if we determine you have:

• Violated these Terms or any incorporated policy
• Engaged in fraudulent, abusive, or illegal activity
• Created legal or reputational risk for us
• Failed to pay fees when due

We'll make reasonable efforts to give advance notice except where immediate action is required (abuse, fraud, illegal activity).

14.3 What Happens After Termination

• Your subscription is canceled with no refund for remaining time, except as required by law
• Your access to the Service and your project data ends
• We may delete your account data after a reasonable retention period
• Terms that should survive termination — including Sections 6, 7, 12, 13, and 16 — will survive

15. Changes to These Terms

We may update these Terms. When we make material changes, we will:

• Post the updated Terms at preprompt.studio/legal/terms with a new "Last Updated" date
• Notify you by email or prominent in-app notice at least 30 days before the changes take effect

If you don't agree to the updated Terms, stop using the Service before the effective date. Continued use after that date means you accept the changes.

16. Dispute Resolution

16.1 Try Talking to Us First

Before starting any formal proceeding, contact us at support@preprompt.studio and give us at least 30 days to resolve the issue informally.

16.2 Binding Arbitration

If we can't resolve it informally, you and PrePrompt agree to resolve disputes through binding individual arbitration, not in court. Arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at adr.org). The Federal Arbitration Act governs this agreement to arbitrate. The arbitration takes place in Sheridan County, Wyoming, or by videoconference by mutual agreement.

16.3 No Class Actions

All disputes are resolved on an individual basis only. You waive the right to participate in any class action lawsuit or class-wide arbitration.

16.4 Opt-Out

You can opt out of arbitration within 30 days of first accepting these Terms by emailing legal@preprompt.studio with the subject line "Arbitration Opt-Out." Include your name and account email. If you opt out, disputes go to the courts in Section 16.5.

16.5 Exceptions

Either party may bring claims in small claims court (if the claim qualifies) or seek emergency injunctive relief from a court to protect intellectual property rights.

16.6 Venue

For disputes not subject to arbitration, both parties consent to jurisdiction in the state and federal courts located in Sheridan County, Wyoming.

17. General

Governing Law: These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law principles.

Entire Agreement: These Terms, together with the Privacy Policy, Acceptable Use Policy, and BYOK Addendum (where applicable), are the complete agreement between you and PrePrompt Studio on this subject.

Severability: If any part of these Terms is found unenforceable, the rest remains in effect.

No Waiver: Our failure to enforce any provision isn't a waiver of our right to enforce it later.

Assignment: You can't assign your account or rights under these Terms without our written consent. We can assign our rights without restriction.

Force Majeure: We're not liable for failures caused by circumstances beyond our reasonable control — natural disasters, third-party service failures, government actions, or internet outages.

Contact:

PrePrompt Studio / Cloud Creator LLC
c/o Northwest Registered Agent, 30 N Gould St, Ste N, Sheridan, WY 82801
General: support@preprompt.studio
Legal: legal@preprompt.studio